Important Notice: If you wish to reach a member of our team by phone, please note that you must leave them a voicemail since staff are working virtually. Staff receive all voicemails from their virtual location and will get back to you as soon as possible.
There are many different ways to contact us:
For general inquires, email us at information@nscn.ca. If you have a specific question, email:
- registration@nscn.ca if you have a registration and licensing question
- practice@nscn.ca if you have a nursing practice question
- conduct@nscn.ca if you have a question about a concern or complaint
Live Chat
Our Live Chat service will be offline until further notice. To connect directly with a member of our team, continue scrolling for more detailed contact information. Staff members can be reached via phone or email.
Office Hours
During the COVID-19 pandemic, we are open virtually Monday to Friday from 8:30-4:30 p.m. as well as available on statutory holidays.
Media Contact
Click here to reach our media contact.
Phone & Fax
Local Phone: 902-444-NSCN (6726)
Toll Free: 1-833-267-NSCN (6726)
Fax: 902-377-5188
Mail & In Person
Suite 300 – 120 Western Parkway
Bedford, Nova Scotia, B4B 0V2
Social Media
Facebook: nscollegenurses
Twitter: @nscollegenurses
LinkedIn: Nova Scotia College of Nursing
Make an Appointment
NSCN is working hard to support you during the COVID-19 pandemic. Though the Nova Scotia government has lifted some of the restrictions, we continue to take steps to protect you, staff, guests and others.
At this time, the NSCN physical office remains closed to the public and staff continue to work virtually. However, we are now pleased to also offer appointments if you require in-person support.
Appointment Times
Appointments are available Monday to Friday from 9-11:45 a.m. and 1-3:45 p.m. Appointment requests must be submitted at least 48 hours prior to the appointment date using the online form found below.
Appointment times are offered in 30-minute blocks. It will be vital for you to indicate the reason for your visit on the request form so staff can schedule appropriate cleaning in between appointments. We will make every attempt to accommodate your request.
Appointment Confirmation
A member of our team will reach out to you by email within 24 hours during normal business hours to confirm your appointment. Depending on your request, there may not be a need for you to travel to our office for an appointment. Instead, we can provide virtual support through email or phone.
Safety Measures
We have met or exceeded the safety measured required within the workplace to keep guests, staff and others safe. You can read more about these measures here.
Note about Cash
If your appointment is related to the transfer of a cash payment, please have the exact amount. During the COVID-19 pandemic, we are trying to minimize the transfer of cash between individuals.
Supports Available on the Website
Before you book an appointment, the answer to your question may already be available online. Popular items include:
Meet our Team
If you have a specific question, reach out to one of the members of our team. Our team includes a diverse group of staff who are committed to providing exceptional customer service.
Executive Team
If you have a question for our CEO or executive team, reach out to one of the individuals below. You can also learn more about our full leadership team by clicking here.
Sue Smith
Chief Executive Officer and Registrar
sue.smith@nscn.ca
T 902-377-5128
Darlene Martin
Executive Assistant to CEO
darlene.martin@nscn.ca
902-377-5104
Caroline Wolfe Stewart
Senior Director, Strategy & Operations
caroline.wolfestewart@nscn.ca
902-377-5184
Douglas Bungay
Senior Director, Legislative Services and Deputy Registrar
douglas.bungay@nscn.ca
902-377-5116
Heather Totton
Senior Director, Governance and General Counsel
heather.totton@nscn.ca
902-377-5131
Registration Team
If you have a question regarding registration or licensing, reach out to this team at registration@nscn.ca.
Paula Prendergast
Director, Registration and Education Approval
paula.prendergast@nscn.ca
902-377-5111
Cathy Rose
Registration Policy Consultant
cathy.rose@nscn.ca
902-377-5112
Dakota Caines
Registration Assistant
dakota.caines@nscn.ca
902-377-5114
Ethel Landry
Registration Consultant
ethel.landry@nscn.ca
902-377-5180
Haley Young
Registration Consultant
haley.young@nscn.ca
902-377-5113
Katherine Sullivan
Administrative Assistant
katherine.sullivan@nscn.ca
902-377-5185
Sandy Dawe
Registration Assistant
sandy.dawe@nscn.ca
902-377-5186
Sheri MacLellan
Registration Assistant
sheri.maclellan@nscn.ca
902-377-5115
Practice Team
If you have a question regarding your nursing practice, reach out to this team at practice@nscn.ca.
Trent MacIsaac
Director, Standards & Guidance and Customer Experience
trent.macisaac@nscn.ca
902-377-5120
Heidi Carr, RN
Practice Consultant
heidi.carr@nscn.ca
902-377-5119
Jennifer Best, RN
Practice Consultant
jennifer.best@nscn.ca
902-377-5118
Jylene Simmons, LPN
Practice Consultant
jylene.simmons@nscn.ca
902-377-5182
Karen Archibald, LPN
Practice Consultant
karen.archibald@nscn.ca
902-377-5183
Savia Pye, RN
Practice Consultant
savia.pye@nscn.ca
902-377-5198
Shelly Spears
Customer Experience Coordinator
shelly.spears@nscn.ca
902-444-6726
Tanya Saunders
Administrative Assistant
tanya.saunders@nscn.ca
902-377-5117
Conduct Team
If you have a question about a concern or complaint, reach out to this team at conduct@nscn.ca.
Darlene Mott
Director, Professional Conduct
darlene.mott@nscn.ca
902-377-5109
Alison Bird
Professional Conduct Consultant
alison.bird@nscn.ca
902-377-5108
Karen Boutilier
Administrative Assistant
karen.boutilier@nscn.ca
902-377-5106
Katherine Sullivan
Administrative Assistant
katherine.sullivan@nscn.ca
902-377-5185
Kim Pochini
Professional Conduct Consultant
kimberley.pochini@nscn.ca
902-377-5107
Kim Shears
Administrative Assistant
kim.shears@nscn.ca
902-377-5102
Kristina Koller
Professional Conduct Consultant
kristina.koller@nscn.ca
902-377-5110
Victoria Crosbie
Professional Conduct Consultant
victoria.crosbie@nscn.ca
902-377-5103
Strategy & Operations Team
If you have a question about customer service, IT, communication or HR, reach out to one of the individuals below.
Colleen Arnold
Director, Finance and Administration
colleen.arnold@nscn.ca
902-377-5122
Brie MacIsaac
Communications Coordinator
brie.macisaac@nscn.ca
902-377-5175
Fred Richard
IT Officer
fred.richard@nscn.ca
902-377-5181
Hillary MacEachern
Communications Consultant
hillary.maceachern@nscn.ca
902-377-5105
Jane Wilson
Communications Consultant
jane.wilson@nscn.ca
902-377-5132
Karen Mahoney
User Experience Designer
karen.mahoney@nscn.ca
902-377-5127
Lauren Yeomans
Finance & Administration Assistant
lauren.yeomans@nscn.ca
902-377-5123
Lee Whynot
Information Technology Lead
lee.whynot@nscn.ca
902-377-5134
Marcia Snow
HR Lead
marcia.snow@nscn.ca
902-377-5137
Michael Barnes
Technology Applications Officer
michael.barnes@nscn.ca
902-377-5124
Peter Murray
Project Manager
peter.murray@nscn.ca
902-377-5135
Shelley Farouse
Project Coordinator
shelley.farouse@nscn.ca
902-377-5136
Susan Crowe
Finance Officer
susan.crowe@nscn.ca
902-377-5126