There are many different ways to contact us:
For general inquires, email us at firstname.lastname@example.org. If you have a specific question, email:
- email@example.com if you have a registration and licensing question
- firstname.lastname@example.org if you have a nursing practice question
- email@example.com if you have a question about a concern or complaint
Live chat is available between 9 a.m. to 12 p.m. and 1-4 p.m. Monday to Friday. It is not available during statutory holidays or when the office is closed.
When live chat is not available, you can reach out to us another way or leave a message in the live chat box and our Customer Experience Coordinator will get back to you as soon as possible. Click here for more information on live chat.
To connect directly with a member of our team, continue scrolling for more detailed contact information.
We are open Monday to Friday from 8:30-4:30 p.m.
NSCN is working hard to support you during the COVID-19 pandemic. Though the Nova Scotia government has lifted some of the restrictions, we continue to take steps to protect you, staff, guests and others.
NSCN is now open to the public. We encourage you to make an appointment (using the Appointment Request Form) if you need to come to the office. We kindly ask that you arrive at your scheduled appointment time. Click HERE to see what we are doing to protect you, staff and others.
Appointments are available Monday to Friday from 9-11:45 a.m. and 1-3:45 p.m. Appointment requests must be submitted at least 48 hours prior to the appointment date using the online form found below.
Appointment times are offered in 30-minute blocks. It will be vital for you to indicate the reason for your visit on the request form so staff can schedule appropriate cleaning in between appointments. We will make every attempt to accommodate your request.
A member of our team will reach out to you by email within 24 hours during normal business hours to confirm your appointment. Depending on your request, there may not be a need for you to travel to our office for an appointment. Instead, we can provide virtual support through email or phone.
We have met or exceeded the safety measured required within the workplace to keep guests, staff and others safe. You can read more about these measures here.
Note about Cash
If your appointment is related to the transfer of a cash payment, please have the exact amount. During the COVID-19 pandemic, we are trying to minimize the transfer of cash between individuals.
Supports Available on the Website
Before you book an appointment, the answer to your question may already be available online. Popular items include:
Meet our Team
If you have a specific question, reach out to one of the members of our team. Our team includes a diverse group of staff who are committed to providing exceptional customer service.
If you have a question for our CEO or executive team, reach out to one of the individuals below. You can also learn more about our full leadership team by clicking here.
If you have a question regarding registration or licensing, reach out to this team at firstname.lastname@example.org.
If you have a question regarding your nursing practice, reach out to this team at email@example.com.
If you have a question about a concern or complaint, reach out to this team at firstname.lastname@example.org.
Strategy & Operations Team
If you have a question about customer service, IT, communication or HR, reach out to one of the individuals below.