Registration and Licensure Details

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Registration Number:
Given Name(s):
Last Name(s):
Registered Nurses
Category of Licence:
Registered Nurse - Practising
Active Date:
November 01, 2021
Expiry Date:
October 31, 2022

Decisions and Outcomes

Decision Outcomes:
May 05, 2021

The NSCN Complaints Committee issued a decision regarding a complaint filed against Heidi Robicheau, RN Registration No. 29677. The Committee ordered that Heidi Robicheau receive a reprimand. The Committee ordered the reprimand pursuant to section 76(1)(e) of the Nursing Act and with Heidi Robicheau’s consent.

The reprimand was issued for violating professional boundaries by: (a) borrowing $200 from a patient; and (b) inappropriately speaking with the patient about her personal circumstances.

Nurse-client relationships should always be therapeutic and professional, and directed at advancing the best interests of the client. Professional boundaries are the defining lines which separate the therapeutic behaviour of nurses from behaviours which, well intentioned or not, can reduce the benefit of care or harm clients. Boundary violations can result when there is confusion between the needs of the nurse and those of the client. Boundary violations occur when a nurse’s actions exploit the professional relationship to meet their own personal need, at the expense of the client.

The Complaints Committee determined that the information gathered in the investigation, if proven before the Professional Conduct Committee, would constitute professional misconduct and the conduct would reasonably be regarded as disgraceful, dishonourable and unprofessional.

There were considerable mitigating factors in this matter. Heidi Robicheau also demonstrated insight, took accountability, and expressed significant remorse.

The Complaints Committee determined that a reprimand was appropriate in this matter. A reprimand is a licensing sanction, which can only be ordered by the Complaints Committee with Heidi Robicheau’s consent. On July 6, 2021, Heidi Robicheau consented to the reprimand.